PRACTICE AND CARE
The appointment is in one calendar, the invoice in another tool, and the reminder in your head.
Three separate tools, and it's you who make the connection between two patients.
In a practice, salon or studio, everything revolves around the appointment: you need to schedule it, remind the patient, bill for it, and see the client at the right time. LYVIA connects the calendar, invoicing, and reminders so that scheduling an appointment automatically triggers the reminder, invoice, and next deadline. Remotely, from Fribourg, while respecting your patients' and clients' data. The diagnosis is free of charge.
The life of an appointment
Scheduled by phone, noted in the calendar, reminded the day before if you think about it, invoiced afterwards, paid later, and the next one to be proposed at the right time. Each step is still a separate action today.
Three programs that do not talk to each other force the practice to enter the same patient three times.
Where does it break down in a practice?
The missed appointment
Without automatic reminders, some appointments are forgotten. The time is lost, and no one bills for it.
The evening invoice
Retyped after the day, with the service, the rate, the address: everything that the agenda already knew.
The next one we forget to offer
The six-month check-up, the next session: nobody triggers it, and the client does not come back on their own.
Sensitive data scattered
In a public calendar, an email service, a spreadsheet. Data protection law requires knowing where they are and who accesses them.
You take care of people. Your tools do not take care of anything.
What we connect first
The scheduled appointment triggers a reminder the day before, an invoice with a QR-bill after the session, and the proposal for the next one at the right time. The agenda becomes the center; everything else follows.
Your patients' and clients' data remains where you decide, with access regulated person by person.
What it changes in practice
Fewer missed appointments
The reminder is sent the day before. The client confirms or reschedules with one click, and the freed slot becomes visible.
The invoice follows the session
Service, rate, address: everything comes from the agenda. The QR-bill is sent in the evening, and payment approaches on its own.
Clients come back
The six-month check-up, the next session: offered at the right time, without you having to think about it.
You are found and chosen
Complete Google listing, reviews requested after the session, website answering "do you take new patients?".
Frequently asked questions
What practices ask us
Patient data is sensitive. Where does it go?
Where you decide, and we tell you before we start: hosting, access, contract with the host. This is what data protection law requires, and it's our first check.
We already have an online agenda.
Great: we connect it. The goal is not to change your agenda; it's for the agenda to trigger the rest.
And billing insurance companies?
It has its formats and rules. We check what your tool can produce before promising anything, and we tell you honestly if something is missing.
Let's follow an appointment, from booking to payment
The diagnosis is free. We look at how an appointment is booked, reminded, invoiced, and followed up with you, and we show you what can be automated.