ELECTRICITY AND PLUMBING
The intervention report is signed on-site. Then retyped in the office. Then invoiced three weeks later.
Twenty interventions per week, twenty opportunities to forget a line.
In an electrical or plumbing company, information is born on-site: the report, hours worked, materials installed. It dies in the office, retyped with delay. LYVIA connects the signed report, vehicle stock, invoicing and collection so that today's intervention is invoiced today. Remotely, from Fribourg. The diagnosis is offered.
From the intervention to its collection
Troubleshooting, installation, compliance: the process is always the same, and each visit to the office replicates what has already been written on site.
A piece of information entered twice ends up existing in two versions, and it is the less complete one that goes on the invoice.
Where it breaks down, at an electrician's or a plumber's
The report retyped
Signed by the client on a tablet or paper, then recopied in the office. Twice the same text, once too many.
The vehicle equipment
Placed at the client's site, never taken out of stock, never invoiced. No one notices until inventory time.
The schedule in two places
One agenda at the office, another on each phone. The urgent repair is squeezed between two appointments that no one has seen.
Delayed invoicing
What was done on the 3rd is invoiced on the 25th. The client forgets, argues, pays the following month.
You bring the installation into compliance. Your billing, however, still runs on a notebook.
What we connect first
The report signed on-site becomes the invoice, with hours and materials. The vehicle stock decreases. The QR-bill is sent out that same evening, and payment approaches automatically.
The office no longer retypes: it controls. It's a different day.
What this changes in practice
Billed on the same day
The signed report becomes the invoice without re-entry. QR-bill, automatic reconciliation, reminder only if needed.
The installed material is billed
What leaves the vehicle is on the invoice. Replenishment prepares itself alone.
One single schedule
Emergency repairs are placed where there is space, visible to everyone, with the address and file.
Rare actions, filmed
A particular commissioning, a parameterization that only one collaborator knows: a three-minute capsule, at your place.
Frequently asked questions
What electricians and plumbers ask us
Our installers already sign on a tablet. Isn't that enough?
If the signed report remains an image to be copied, no. It must become the invoice. That's what we link.
Stock in five vehicles, is it manageable?
Yes, if the exit happens at the time of installation, from the report. Not if someone has to count on Friday.
We have annual maintenance contracts
They schedule themselves, bill themselves and remind themselves. It's even the most profitable automation for a plumbing company.
Where to go next
Show us an intervention report and its invoice
The diagnosis is free. We follow a real intervention from the call to payment and show you what has been retyped, and what can run alone.