HAIR AND BEAUTY
Your hands are in a colour, and the phone rings.
Every call interrupts a gesture that cannot wait, and the appointment still gets written down by hand.
In a salon, what you sell is chair time. It leaks away in ringtones, in empty slots discovered that very morning, in colour formulas that live in someone's head. LYVIA connects online booking, the client record, the till and the product stock so that an appointment booked without you prepares everything that follows. Remotely, from Fribourg. The diagnostic is free.
A day at the chair, as it really goes
The phone rings during a colour. You rinse your hands, or ask someone who is also working to pick up. You note the appointment in the book between two clients, then pick up the strand where you left it. In the evening, you copy the day into the till.
As long as the appointment comes through the phone, it is paid for in interrupted gestures.
Where it breaks, in a salon
The call during the colour
You have to pick up, or ask someone whose hands are also busy. The gesture stops, the client waits, and that minute appears on no invoice.
The book nobody else reads
It lives at the salon, it is made of paper, and it does not answer when the salon is closed. One person away, and the day becomes a guessing game.
The empty slot discovered that very morning
Without a reminder the day before, a no-show reveals itself at appointment time. The chair stays empty, and that hour cannot be caught up.
The formula that lives in one head
The dosage, the brand, the processing time. If the person who mixed it is away, the client sees it at once.
You sell chair hours. Nobody counts the ones that leave in ringtones.
What we connect first
Online booking first, with the right duration per service and the choice of who does the cutting. Then the client record, the till and the stock, so the booked slot prepares what follows instead of adding work.
What the client chose is enough to prepare the rest, without anyone retyping it.
What this changes, concretely
The gesture is no longer cut
Appointments arrive on their own, in the evening and on Sundays, without anyone picking up during a processing time.
The freed slot becomes visible
The reminder goes out the day before. The client confirms or moves, and the returned slot is offered to others instead of staying empty.
The till says the same as the diary
Service, duration, products sold at the counter. What is taken in comes off the stock and flows into the books without re-entry.
The team's hours are counted
Time worked, split shifts and stand-ins feed payroll, with a Swissdec-certified program.
Frequently asked questions
What salons ask us
Our clients phone, they do not book online.
Some will keep calling, and that is fine. The goal is not to remove the phone, it is that those who prefer to book on a Sunday evening can do so without disturbing anyone. That is as many ringtones fewer during the gestures.
We do not want a two-hour slot going to a simple cut.
Each service carries its duration, the person who can do it, and the processing time during which the chair frees up. The diary only offers what truly fits in the day.
We already have a till.
All the better, we keep it if it can talk to the other tools. We check what it can export before proposing anything, and we say it plainly if it cannot export a thing.
Show us a day from the book, we count the interruptions
The diagnostic is free. We look at how an appointment is booked, reminded, charged and noted at your salon, and we show you what can happen without you.
The sources for this page
- Swissdec, the certified softwareThe official register of certified payroll software, with each entry’s level and ELM standard, read on 25.08.2026