WHAT WE DO
Your company doesn't have ten problems. It has a broken chain.
And every time it breaks, someone re-enters the data.
An SME is one information chain: the image, the request, the quote, the work, the payment, the visibility. LYVIA does not sell ten separate services. We identify where the chain fails and we fix it link by link, remotely from Fribourg. The diagnosis is free of charge.
Six links, one piece of information
The client sees your name. They write to you. You create a quote. The team works on it. You invoice them. Google talks about you. In a well-run business, the information enters once at the beginning and arrives alone at the end. In others, it is retyped at each step.
Information enters once at the first link and exits at the sixth without being retyped. That's the whole program.
Where things usually break down
Between the quote and the invoice
The quote is accepted, then copied into billing. Same address, same lines, third entry. That's where amount errors occur.
Between the field and the office
Hours are noted in a notebook, reported on Friday, corrected on Monday. No one knows what was really done on Tuesday.
Between the email box and the rest
The request comes into one box, the quote goes out from another software, reminders are made by memory. When the person is absent, everything stops.
Between you and Google
You do great work, but no one sees it. The listing isn't up to date, the website doesn't answer any questions, reviews are three years old.
This isn't an IT problem. It's your week leaking through the cracks.
Four pillars, in the order needed by the chain
Connect and automate
Information is entered once and circulates alone: integration, automation, software change and choice, Swiss compliance.
See howHave your documents read
The machine reads invoices, quotes, and letters. You keep the decision.
See howBe seen and chosen
Logo, professional email, responsive website, Google listing, visibility monitoring: first impressions bring in requests.
See howKeep it within the team
Training, coaching, filmed procedures: knowledge doesn't leave with people.
See howFrequently Asked Questions
What we are asked
Do I have to do everything at once?
No. We start with the link that costs you the most, often the quote that becomes an invoice. The rest follows, at your pace.
Do you sell software?
No. We connect the ones you have. We bill for services, not licenses, and we provide a second independent opinion upon request.
Does this work for a three-person company?
Especially for it. With three people, every hour of re-entry is noticeable on the margin.
Is everything done remotely?
Everything can be done remotely, from Fribourg. Your tools are online; we are too.
Where to go next
- Making your software talkOne entry, available everywhere
- Connecting your softwareThe interfaces of eleven Swiss suites, with their sources
- Choosing management softwareSix questions that rule out three quarters of the candidates
- Automating what recursThe weekly tasks that run without you
- Being found and chosenWhat a client finds when they look up your name
Let's start by following a real request
The diagnosis is free and non-binding. In one session, we follow a real request from start to finish, from the first impression to payment, and note where it breaks down. You leave with a clear picture, whether you continue with us or not.